Do you have a problem with logging in or with a certain system’ functionality? Contact the Call Centre during working days from 7:30 to 17:00 on telephone number 0800 138 033 free of charge or on an e-mail address helpdesk@iedu.sk
We are, however, able to help you only if we can correctly identify you and the mistake. Prepare therefore answers for the following questions:
- What URL address do you have in the browser’ top line: https://****.sk
- What username do you use: ***@dc.iedu.sk (we don’t need your password)
- To what date and time does your observation relate
- Which ŠVP do you use: ISCED0, ISCED3A, NSOV 26 Electromechanic...
- Which RUP ambit ŠVP do you use
- To which chapter of ŠkVP does your observation relate
- Description of what the user is doing in particular steps (I click on Textbook synopses, I open Topic units, connect... etc.)
- Description of how the programme/function should work from user’ point of view
For information or questions to the project (technology transport, courses, etc.) contact us by our e-mail prihlaska@digiskola.sk or through our Facebook site www.facebook.com/digiskola.